Houston, USA: Apple Retail - Mac Genius - Willowbrook

2008-01-14, 6:36PM CST

If you were the kind of kid who took things apart just to put them back together (correctly), read on. You're our kind of Genius.

Know it all?

Technical guru status required.
Mac certification preferred but not required.
Technical training + retail experience is preferred.

Take a seat at the bar. As a Genius, you will:

Provide frontline customer support at the Genius Bar, including hardware

and software troubleshooting and diagnosis and basic customer product training.
Repair Apple hardware and software products.
Manage all aspects of repair workflow, including open repairs prioritization, case

management, and service part order management.
Review all hardware product returns and re-qualify product for resale.
Provide technical support for in-house systems.
Research order and repair status for customers.
Review warranty claims.
Provide ongoing technology coaching to sales associates.
Maintain an organized and efficient repair workplace.

The ideal opportunity to use what you know:

A job at the Apple Store is a chance to use your hands and heart. To use your knowledge

and experience. To contribute meaningfully to people's lives with your technical know-how.

To delight. Impress. Engage. Inspire.

Are you ready to join the retail revolution?

Apply Now.

Location: Houston, TX
Compensation: Commensurate with work experience and skills
Principals only. Recruiters, please don't contact this job poster.
Please, no phone calls about this job!
Please do not contact job poster about other services, products or commercial interests.

PostingID: 539236719